Terms & Conditions

Check-in is from 2:00 PM.

Check-out is by 10:00 AM.

Check In - Valid Photo ID

When you check-in: All guests must show a valid photo ID (Passport or Driver’s License).

The ID must be in the same name as the guest's name on the booking confirmation and a copy will be retained.

If you are unable to provide such identification, your reservation may be cancelled and you may be liable to pay us an amount equal to the full reservation amount plus any other costs incurred by us in connection with your reservation.

Check In - Security Deposit

A Security Deposit pre-authorisation of AUD $400 is required upon check-in.

Security Deposit must be processed with a valid Credit Card or Debit card and will be automatically released by the Bank up to 7 days after check-out should there be no damage, no incidentals to pay for. Any questions about the return of funds should be discussed with your Bank.

Check In - Age Restriction

The minimum age for check-in is 18.

All Guests booking accommodation must be 18 years or older. Guests whom are under 18 years of age are only able to stay if accompanied by a parent or legal guardian and noted on the booking.

Booking Cancellation Policy

You will forfeit 50% of the total booking price if you cancel after reservation and 100% of the total booking price if you cancel in the 7 days before your arrival. If you don’t show up you will be charged 100% of the total booking price.

Please be aware that reservations for stays during Christmas and New Year's period are non refundable (between 20th December and 6th January).

We strongly recommend that guests consider and acquire travel insurance with cover that include the financial losses experienced due to travel changes, cancellation or interruption, in case of changes of circumstances.

No-show Policy - If the guest doesn’t show up they will be charged 100% of the total booking price.

No Parties

No Parties are allowed. If there are any issues, first a warning, then guests will be evicted.

No Smoking

Smoking is not allowed in any apartment or onsite.

Child Policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your booking search.

Pet Policy

Pets are not permitted.

Car Parking

Car Parking is not included in your booking. It must be arranged and is on a first come - first booked basis, subject to availabilty. It is not included in your booking.

Please park your car on the street to check-in, after you register you'll receive instructions, garage keys and a parking permit to park in a secure underground carpark.