Aloha Gold Coast

Privacy Policy Collection of Personal InformationWe collect personal information when you make a reservation, book a package or request information about our services. The personal information we collect may include your name, address, email address, telephone number, credit card information, and other information necessary to process your reservation or inquiry. Use of Personal InformationWe use your personal information to process your reservation, provide you with the requested services, and to communicate with you about your reservation or inquiry. We may also use your personal information to send you promotional offers or newsletters. Disclosure of Personal InformationWe do not disclose your personal information to third parties, except as necessary to process your reservation or inquiry or as required by law. Security of Personal InformationWe take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, or misuse. We use secure servers, firewalls, and encryption technology to protect your personal information. Cookies and Web BeaconsWe may use cookies and web beacons to collect information about your use of our website. Cookies are small data files that are stored on your computer or mobile device when you visit a website. Web beacons are small graphic images embedded in web pages or emails that allow us to track your usage of our website. We use cookies and web beacons to personalise your experience on our website and to gather information about how our website is used. Changes to Privacy PolicyWe reserve the right to change this privacy policy at any time. Any changes to this privacy policy will be posted on our website. If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at <a href="mailto:stay@alohagoldcoast.com" rel="noopener noreferrer" target="_blank">stay@alohagoldcoast.com</a>

Terms &amp; Conditions Check-in is from 2:00 PM.Check-out is by 10:00 AM. Check In - Valid Photo IDWhen you check-in: All guests must show a valid photo ID (Passport or Driver’s License).The ID must be in the same name as the guest's name on the booking confirmation and a copy will be retained.If you are unable to provide such identification, your reservation may be cancelled and you may be liable to pay us an amount equal to the full reservation amount plus any other costs incurred by us in connection with your reservation. Check In - Security DepositA Security Deposit pre-authorisation of AUD $400 is required upon check-in.Security Deposit must be processed with a valid Credit Card or Debit card and will be automatically released by the Bank up to 7 days after check-out should there be no damage, no incidentals to pay for. Any questions about the return of funds should be discussed with your Bank. Check In - Age RestrictionThe minimum age for check-in is 18.All Guests booking accommodation must be 18 years or older. Guests whom are under 18 years of age are only able to stay if accompanied by a parent or legal guardian and noted on the booking. Booking Cancellation PolicyYou will forfeit 50% of the total booking price if you cancel after reservation and 100% of the total booking price if you cancel in the 7 days before your arrival. If you don’t show up you will be charged 100% of the total booking price. Please be aware that reservations for stays during Christmas and New Year's period are non refundable (between 20th December and 6th January). We strongly recommend that guests consider and acquire travel insurance with cover that include the financial losses experienced due to travel changes, cancellation or interruption, in case of changes of circumstances. No-show Policy - If the guest doesn’t show up they will be charged 100% of the total booking price. No PartiesNo Parties are allowed. If there are any issues, first a warning, then guests will be evicted. No SmokingSmoking is not allowed in any apartment or onsite. Child PoliciesChildren of any age are welcome.Children 18 years and above will be charged as adults at this property.To see correct prices and occupancy information, please add the number of children in your group and their ages to your booking search. Pet PolicyPets are not permitted. Car ParkingCar Parking is not included in your booking. It must be arranged and is on a first come - first booked basis, subject to availabilty. It is not included in your booking.Please park your car on the street to check-in, after you register you'll receive instructions, garage keys and a parking permit to park in a secure underground carpark.

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